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FAQ
Here you can find the answer to our most commonly asked questions. Have a question that is not answered here? Contact us at customerservice@kalpolymers.com
What do you offer ?
We have a very large range of products and will help you find the best possible materials for your specific purposes.
Do you provide certification ?
Yes, we provide certification for prime materials unless otherwise requested.
Do you deliver ?
Yes. Boxed materials are packed into trucks for delivering standard size orders. Our larger orders are delivered by rail cars. Customers also have the option of arranging their own delivery
Do you have a laboratory facility ?
Yes, we have an in-house laboratory that covers all standard tests for checking material properties.
Which services do you specialize in ?
Grinding, blending, compounding and packaging.
What is your return policy ?
If the product is unusable we will replace it at no extra cost. We value our customers.
Do you offer contracts ?
Yes, we offer short and long-term contracts. Additionally, we can help processors streamline their waste disposal programs.
Do you export to China ?
Yes, we export internationally with much of our business coming from North America and Asia.
What kinds of materials do you buy ?
Apart from buying prime materials from premium producers we regularly buy post industrial parts, rejects and obsolete materials from large volume plastic processors. Subsequently these materials are converted into useful forms for varied applications.
Do you share your customer information with any other business entity ?
No, we do not sell or share any customer or supplier information to any of our associates, websites or commercial establishments unless explicitly confirmed in writing by the party concerned.
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